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Working conditions

Working conditions refer to the conditions in and under which work is performed. A working condition is a characteristic or a combination of characteristics of work that can be modified and improved. Current conceptions of working conditions incorporate considerations of wider factors, which may affect the employee psychosomatically. Thus, a broader definition of the term includes the economic dimension of work and effects on living conditions. Working conditions are a subject of labour law and are regulated by all of its various sources: legislation, collective agreements, works rules, the employment contract, as well as custom and practice.
 

Topic

Recent updates

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This report analyses data from Eurofound’s 2021 European Working Conditions Telephone Survey and its 2022 Living, working and COVID-19 e-survey, as well as data from official statistics, to examine employment...

10 Diciembre 2024
Publication
Research report

Key messages

  • Over the past 20 years, there has been upward convergence in six of seven selected dimensions of working conditions, in terms of poorer-performing Member States catching up with better-performing ones. There was downward convergence in the dimension on ‘prospects’ (job security and career advancement).
  • Job quality supports well-being and a positive experience of working life through engagement, financial security, the development of skills and competences, health and well-being, the reconciliation of work and private life, and the sustainability of work.
  • Women and men report systematic differences in their working conditions. Gender differences in labour market participation, gender roles and occupational segregation are crucial to understanding the pattern of differences in working conditions.
  • Reducing excessive demands on workers and limiting their exposure to risks can improve job quality. This is complemented by increasing access to work resources that help in achieving work goals or mitigate the effects of excessive demands.
  • A zero tolerance policy on harassment and violence at work can improve working conditions and job quality, reducing staff turnover and absenteeism.
  • Diversification and fragmentation of the labour market call for more in-depth analysis on changes in employment status, as well as emerging work situations.

Eurofound research

Eurofound monitors the working conditions of employees and self-employed at work. It provides analyses focusing on work situations of interest – such as ICT mobile work and psychosocial risks at work – and addressing specific groups in the labour market. Research on sustainable work looks at the role of work and its conditions in supporting people’s participation in work across their life course in ways that accommodate individual preferences and enable them to experience a good quality of work.

Working conditions survey data

Since its launch in 1990, Eurofound’s European Working Conditions Survey (EWCS) has provided an overview of working conditions in Europe. The scope of the survey questionnaire has widened substantially since the first edition, aiming to provide a comprehensive picture of the everyday reality of men and women at work. The seventh EWCS takes place in 2020, covering 37 countries.

The EWCS covers a wide range of issues:

  • job quality (physical environment, social environment, skills and discretion, work intensity, working time quality, prospects and earnings) and the risks and resources contributing to these aspects of work, including employment status
  • work determinants and characteristics of work (working with customers, use of technology, where work takes place)
  • workers and enterprise demographics (age, sex, seniority, enterprise size, industry)
  • second jobs and multi-activity work
  • organisational factors that can be validly captured through a workers’ questionnaire (work processes, work pace, pace determinants, employee participation, teamwork, workplace human resource policies and work organisation characteristics, trust, cooperation and organisational rewards)
  • the quality of working life as assessed by workers (work–life balance, health and well-being, skills match, financial security, sustainability of work, absence and presenteeism, and outcomes such as engagement and motivation)

By including these multiple dimensions, the EWCS provides some insight into contemporary challenges in the world of work, for example the blurring of boundaries between working life and private life, the changing nature of work organisation or increased reliance on outsourcing. Further insights can be gained if surveys are regularly updated to integrate emerging risks, such as those related to workers’ privacy and collection of private data at the workplace.

Upward convergence in working conditions

Social convergence has gained an equal footing alongside economic convergence as an EU goal in the wake of the economic crisis. Eurofound research examines convergence in working conditions, looking at whether working conditions have improved over the past two decades in the EU and whether differences between Member States have narrowed. Globalisation and labour market institutions play a role in promoting convergence in working conditions.

  • Analysis of how working conditions differ across sectors to provide evidence on working conditions and their implications for sustainable work
  • Links between forms of work organisation and employee engagement and development of workers' knowledge and skills
  • Flagship report on working conditions and sustainable work (including findings from ‘Differences in working conditions between various groups of workers – analysing trends over time’)
  • Highlights of recent developments of selected features of working life in so-called topical updates, with one featuring statutory minimum wages

Key outputs

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This publication consists of individual country reports on working life during 2021 for 28 countries – the 27 EU Member States and Norway. The country reports summarise evidence on the...

19 Mayo 2022
Publication
Other
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Despite the well-known adverse effects of regular long working hours on workers’ health, well-being and performance, many workers in the EU continue to work beyond their normal hours. Part of...

10 Marzo 2022
Publication
Research report

EU context

European countries have a strong commitment towards improving working conditions. While much attention has focused on working conditions that have a negative impact on health and safety and well-being, conditions supportive of ‘good work’ and high job quality are also gaining in importance.

Working conditions and job quality are high on the European policy agenda. The Treaty on the Functioning of the European Union (TFEU) underlines as significant objectives the ‘promotion of employment, improved living and working conditions … proper social protection, dialogue between management and labour, the development of human resources with a view to lasting employment and the combating of exclusion’. 

EU policy enshrines equal opportunities in the workplace for women and men, limits working hours, sets standards to ensure safety, and promotes investment in skills development. The European Commission and Member States have set up different processes to monitor progress and developments in relation to working conditions.  

On 17 November 2017, the European Parliament, the Council and the European Commission formally proclaimed the European Pillar of Social Rights. One of the main principles of the pillar is to achieve fair working conditions. This covers secure and adaptable employment, wages, employment conditions and protection in case of dismissals, social dialogue and involvement of workers, work–life balance, as well as a healthy, safe and well-adapted work environment and data protection. 

Adopted in June 2019, and as a direct follow up to the Pillar, the new Directive 2019/1152 on transparent and predictable working conditions sets out new minimum rights for all workers and new rules on the provision of information to workers about their working conditions.  

Eurofound’s work on working conditions links in with the Commission’s 2019–2024 priority on a stronger Europe in the world. 

 

Eurofound expert(s)

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Agnès Parent-Thirion is a senior research manager in the Working Life unit at Eurofound, tasked with the planning, development and implementation of working conditions research...

Senior research manager,
Working life research unit
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Eleonora Peruffo is a research officer in the Social Policies unit at Eurofound. She works on topics related to upward convergence and social cohesion in Europe. During 2021–2022...

Research officer,
Social policies research unit
Publications results (548)

Cerrar las brechas de género en el mercado laboral logrando la participación igualitaria de las mujeres es uno de los objetivos clave de la nueva Estrategia de Igualdad de Género 2020-2025. A pesar de los considerables avances en la reducción de la brecha de género en el empleo, estas se han

09 December 2020

New digital technologies have expanded the possibilities of employee monitoring and surveillance, both in and outside the workplace. In the context of the increasing digitalisation of work, there are many issues related to employee monitoring that warrant the attention of policymakers. As well as th

09 December 2020

Megatrends, such as digitalisation, globalisation, demographic change and climate change, are transforming the world of work, with knock-on effects for working conditions and job quality. Against this background, this report examines working conditions and job quality from a sectoral perspective

05 November 2020

This report presents the findings of the Living, working and COVID-19 e-survey, carried out by Eurofound to capture the far-reaching implications of the pandemic for the way people live and work across Europe. The survey was fielded online, among respondents who were reached via Eurofound’s

28 September 2020

Platform work– the matching of supply and demand for paid labour through an online platform – is still small in scale but is expected to grow. Accordingly, it is important to anticipate the opportunities and risks related to this business model and employment form. This report explores potential sce

21 September 2020

Alrededor de las tres cuartas partes de la población económicamente activa de la UE trabaja por cuenta ajena en el sector de los servicios, y una proporción considerable de los trabajadores de servicios interactúan directamente con los destinatarios de los servicios que prestan, como clientes

15 July 2020

¿Cómo logran las organizaciones sacar el máximo partido de sus empleados? Los estudios sobre la gestión de los recursos humanos han concluido que una práctica clave es la participación de los empleados: dejar que estos tomen decisiones sobre su propio trabajo y contribuyan a la toma de decisiones en

06 July 2020

Developments in information and communication technology (ICT) have been among the key drivers of change in working life over the past two decades. Specifically, telework and ICT-based mobile work (TICTM) exemplifies how digital technology has led to more flexible workplace and working time practice

02 July 2020

Aunque solo un pequeño porcentaje de la mano de obra de la UE tiene más de un empleo, merece la pena comprender mejor el fenómeno, no solo porque va gradualmente en aumento, sino también por el impacto que puede tener en la salud y el bienestar de los trabajadores y por la información que ofrece

22 June 2020

This report, as part of an annual series on minimum wages, summarises the key developments during 2019 and early 2020 around the EU initiative on fair wages and puts the national debates on setting the rates for 2020 and beyond in this context. The report features how minimum wages were set and the

04 June 2020

Online resources results (1669)

Micromanagement in the digital age: A form of (cyber)bullying?

As remote work has become more common post-pandemic, both employers and employees are confronted with a variety of challenges as they adapt their way of working. While managers may attempt to establish a new communication mechanism to ensure that work gets done remotely, employees may face challenge

Mary McCaughey speaks with Eurofound researchers Agnès Parent-Thirion, Tina Weber and Jorge Cabrita about how climate change is influencing working conditions and the labour market in Europe, the role of the green transition, and how policy can help protect workers and safeguard workplaces.

16 Octubre 2024

Working life in Austria

This profile describes the key characteristics of working life in Austria. It aims to provide the relevant background information on the structures, institutions and relevant regulations regarding working life.

Working life in Belgium

This profile describes the key characteristics of working life in Belgium. It aims to provide the relevant background information on the structures, institutions and relevant regulations regarding working life.

Working life in Bulgaria

This profile describes the key characteristics of working life in Bulgaria. It aims to provide the relevant background information on the structures, institutions and relevant regulations regarding working life.

Working life in Croatia

This profile describes the key characteristics of working life in Croatia. It aims to provide the relevant background information on the structures, institutions and relevant regulations regarding working life.

Working life in Georgia

Eurofound and the European Training Foundation have developed the first working life country profile for Georgia, which is an EU candidate country. The profile is intended to provide an overview of Georgia’s key socioeconomic characteristics and regulations to serve as a background for its work t

Presentation by Ricardo Rodriguez Contreras, Research Manager, Eurofound. 2-3 October 2023, EMCO meeting hosted by the Spanish Presidency, Madrid.

9 Octubre 2023

In this episode of Eurofound Talks, Eurofound Head of Unit for Working Life Barbara Gerstenberger discusses what the EWCTS reveals about job quality, the implications of poor-quality jobs on well-being and broader society, and what policymakers can do to improve the working lives of people in Europe

8 Febrero 2023

Blogs results (35)
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Although EU law guarantees equal treatment for all among its founding principles, discrimination in the EU is not a thing of the past. Across Europe, 2% of workers report experiencing discrimination at work linked to each of the following: race, ethnic background, colour and nationality.

25 Junio 2020
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Health professionals – doctors, nurses, nursing assistants, paramedics, ambulance workers – are in the vanguard of the battle against COVID-19. They are the ones dealing with sick people, triaging, testing and treating them. They are the ones confronting suffering and death. While some of their coll

31 Marzo 2020
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We hear more and more about the platform economy, with the debate often revolving around the potential long-term implications of its growth on the labour market and the impact on traditional and established businesses and industries.

28 Enero 2020
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Trade unions in many EU Member States face the issue of declining membership. This is a fundamental challenge for organised labour, but it is premature to speak about the redundancy unions: when it comes to important decisions affecting the workplace, restructuring being one, trade unions remain a p

20 Noviembre 2019
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Much of the discussion on the future of work is focused on globalisation and technology, and their impacts on the labour market. However, there is also a growing interest in the business models used by cooperatives and social enterprises, and how they can contribute to a better future of work. Eurof

15 Noviembre 2019
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It feels like every day there are new articles or blog posts about how Uber drivers are exploited, or on the bad working conditions and safety standards for Deliveroo riders. In an era of ‘fake news’ can we trust that these are accurate? They most likely are, and I agree that things are not all rosy

17 Octubre 2019
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The European Platform Tackling Undeclared Work last year documented the case of a Dutch temporary work agency that hired workers of various nationalities to work for a construction company in Belgium. The wages were suspiciously low, and the Belgian Labour Inspectorate believed that EU law guarantee

17 Julio 2019
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The spread of ICT in the economy is changing both the types of jobs that employ people and the types of tasks that people perform in their jobs. The latest research on the content of work suggests that computerisation has boosted the proportion of jobs with social interaction at their core, while at

1 Julio 2019
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Imagine you’re at work and something happens: you have to leave to visit a client, you have to go home to let in the plumber, or you have to collect the kids from school as the football training has just been cancelled. If you’re lucky, your employer gives you the flexibility to do this. If you’re

14 Mayo 2019
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Company restructuring may hit the headlines less in good times, but it remains a central experience in the working life of many. According to the most recent European Working Conditions Survey (EWCS) data, just under one in three (30%) employees in the EU reported that restructuring had taken place

2 Mayo 2019

Data results (1)
24 Octubre 2023
Reference period:

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