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Working conditions

Working conditions refer to the conditions in and under which work is performed. A working condition is a characteristic or a combination of characteristics of work that can be modified and improved. Current conceptions of working conditions incorporate considerations of wider factors, which may affect the employee psychosomatically. Thus, a broader definition of the term includes the economic dimension of work and effects on living conditions. Working conditions are a subject of labour law and are regulated by all of its various sources: legislation, collective agreements, works rules, the employment contract, as well as custom and practice.
 

Topic

Recent updates

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This report analyses data from Eurofound’s 2021 European Working Conditions Telephone Survey and its 2022 Living, working and COVID-19 e-survey, as well as data from official statistics, to examine employment...

10 December 2024
Publication
Research report

Key messages

  • Over the past 20 years, there has been upward convergence in six of seven selected dimensions of working conditions, in terms of poorer-performing Member States catching up with better-performing ones. There was downward convergence in the dimension on ‘prospects’ (job security and career advancement).
  • Job quality supports well-being and a positive experience of working life through engagement, financial security, the development of skills and competences, health and well-being, the reconciliation of work and private life, and the sustainability of work.
  • Women and men report systematic differences in their working conditions. Gender differences in labour market participation, gender roles and occupational segregation are crucial to understanding the pattern of differences in working conditions.
  • Reducing excessive demands on workers and limiting their exposure to risks can improve job quality. This is complemented by increasing access to work resources that help in achieving work goals or mitigate the effects of excessive demands.
  • A zero tolerance policy on harassment and violence at work can improve working conditions and job quality, reducing staff turnover and absenteeism.
  • Diversification and fragmentation of the labour market call for more in-depth analysis on changes in employment status, as well as emerging work situations.

Eurofound research

Eurofound monitors the working conditions of employees and self-employed at work. It provides analyses focusing on work situations of interest – such as ICT mobile work and psychosocial risks at work – and addressing specific groups in the labour market. Research on sustainable work looks at the role of work and its conditions in supporting people’s participation in work across their life course in ways that accommodate individual preferences and enable them to experience a good quality of work.

Working conditions survey data

Since its launch in 1990, Eurofound’s European Working Conditions Survey (EWCS) has provided an overview of working conditions in Europe. The scope of the survey questionnaire has widened substantially since the first edition, aiming to provide a comprehensive picture of the everyday reality of men and women at work. The seventh EWCS takes place in 2020, covering 37 countries.

The EWCS covers a wide range of issues:

  • job quality (physical environment, social environment, skills and discretion, work intensity, working time quality, prospects and earnings) and the risks and resources contributing to these aspects of work, including employment status
  • work determinants and characteristics of work (working with customers, use of technology, where work takes place)
  • workers and enterprise demographics (age, sex, seniority, enterprise size, industry)
  • second jobs and multi-activity work
  • organisational factors that can be validly captured through a workers’ questionnaire (work processes, work pace, pace determinants, employee participation, teamwork, workplace human resource policies and work organisation characteristics, trust, cooperation and organisational rewards)
  • the quality of working life as assessed by workers (work–life balance, health and well-being, skills match, financial security, sustainability of work, absence and presenteeism, and outcomes such as engagement and motivation)

By including these multiple dimensions, the EWCS provides some insight into contemporary challenges in the world of work, for example the blurring of boundaries between working life and private life, the changing nature of work organisation or increased reliance on outsourcing. Further insights can be gained if surveys are regularly updated to integrate emerging risks, such as those related to workers’ privacy and collection of private data at the workplace.

Upward convergence in working conditions

Social convergence has gained an equal footing alongside economic convergence as an EU goal in the wake of the economic crisis. Eurofound research examines convergence in working conditions, looking at whether working conditions have improved over the past two decades in the EU and whether differences between Member States have narrowed. Globalisation and labour market institutions play a role in promoting convergence in working conditions.

  • Analysis of how working conditions differ across sectors to provide evidence on working conditions and their implications for sustainable work
  • Links between forms of work organisation and employee engagement and development of workers' knowledge and skills
  • Flagship report on working conditions and sustainable work (including findings from ‘Differences in working conditions between various groups of workers – analysing trends over time’)
  • Highlights of recent developments of selected features of working life in so-called topical updates, with one featuring statutory minimum wages

Key outputs

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This publication consists of individual country reports on working life during 2021 for 28 countries – the 27 EU Member States and Norway. The country reports summarise evidence on the...

19 May 2022
Publication
Other
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Despite the well-known adverse effects of regular long working hours on workers’ health, well-being and performance, many workers in the EU continue to work beyond their normal hours. Part of...

10 March 2022
Publication
Research report

EU context

European countries have a strong commitment towards improving working conditions. While much attention has focused on working conditions that have a negative impact on health and safety and well-being, conditions supportive of ‘good work’ and high job quality are also gaining in importance.

Working conditions and job quality are high on the European policy agenda. The Treaty on the Functioning of the European Union (TFEU) underlines as significant objectives the ‘promotion of employment, improved living and working conditions … proper social protection, dialogue between management and labour, the development of human resources with a view to lasting employment and the combating of exclusion’. 

EU policy enshrines equal opportunities in the workplace for women and men, limits working hours, sets standards to ensure safety, and promotes investment in skills development. The European Commission and Member States have set up different processes to monitor progress and developments in relation to working conditions.  

On 17 November 2017, the European Parliament, the Council and the European Commission formally proclaimed the European Pillar of Social Rights. One of the main principles of the pillar is to achieve fair working conditions. This covers secure and adaptable employment, wages, employment conditions and protection in case of dismissals, social dialogue and involvement of workers, work–life balance, as well as a healthy, safe and well-adapted work environment and data protection. 

Adopted in June 2019, and as a direct follow up to the Pillar, the new Directive 2019/1152 on transparent and predictable working conditions sets out new minimum rights for all workers and new rules on the provision of information to workers about their working conditions.  

Eurofound’s work on working conditions links in with the Commission’s 2019–2024 priority on a stronger Europe in the world. 

 

Eurofound expert(s)

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Agnès Parent-Thirion is a senior research manager in the Working Life unit at Eurofound, tasked with the planning, development and implementation of working conditions research...

Senior research manager,
Working life research unit
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Eleonora Peruffo is a research officer in the Social Policies unit at Eurofound. She works on topics related to upward convergence and social cohesion in Europe. During 2021–2022...

Research officer,
Social policies research unit
Publications results (548)

The concept of the 'working poor' has become increasing applicable to social and labour market realities in the EU, due to the rise in atypical and precarious work patterns and a growing polarisation in the labour market between low or unskilled work and highskilled work. Based primarily on a

14 July 2004

This EWCO annual review examines four key dimensions in working conditions and quality of work and employment: career and employment, health and well-being, skills development and work-life balance. The report first outlines relevant legislative and policy developments, before examining trends in

14 July 2004

Part-time work has become increasingly commonplace in the European Union. This report explores the profile of part-time workers and analyses the main factors underlying the development of part-time work practices. It also analyses the quality of work and employment conditions faced by part-time

25 June 2004

The survey on quality of life in the workplace (in Spanish; Encuesta de Calidad de Vida en el Trabajo 2003) is carried out annually by the Spanish Ministry of Labour and Social Affairs. This is a summary of the 2003 results. Main findings are that: in general, Spanish workers are satisfied at work

31 May 2004

The first European Working Conditions Observatory seminar (11-12 December 2003, Conseil Central de l'Économie, Brussels) brought together participants and presenters from a variety of different perspectives and allowed the Foundation staff and network correspondents to compare findings from national

07 May 2004

The fourth annual programme of work based on the Foundation's four-year programme 2001-2004: Analysing and anticipating change to support socio-economic progress. Among the aims of the programme are: strengthen collaboration and the sharing of results with the European Commission and other EU

20 April 2004

This report provides a snapshot of working conditions in the EU road freight transport sector, the trends and developments shaping the industry and the issues of concern. Based on analyses from the 15 Member States, the aim of this consolidated report is to analyse the work and employment conditions

30 March 2004

The Danish Work Environment Cohort Study from the National Institute of Occupational Health (NIOH) shows that the work environment and working conditions have generally improved from 1990 to 2000. However, these developments are largely explained by a changing labour force rather than by

06 February 2004

This report provides a snapshot of working conditions in the EU hotel and restaurant sector. It highlights the trends and developments shaping the industry and examines the issues of concern for those working in the sector and for policymakers. The report, based on analyses of working conditions and

02 February 2004

The Foundation carried out its Third European Working Conditions Survey in the 15 Member States of the European Union (EU) in 2000. In 2001, the survey was extended to cover the 12 acceding and candidate countries and the following year the survey included Turkey. The aim was to provide an overview

12 November 2003

Online resources results (1669)

Lithuania: Latest working life developments – Q2 2016

The debate on the controversial new Labour Code, the opening of an information centre for posted and migrant workers, and the rise in the minimum monthly wage are the main topics of interest in this article. This country update reports on the latest developments in working life in Lithuania in the

Denmark: Siemens case sparks debate on working environment

Since May 2016 a lot of political attention has been drawn to the so-called Siemens Case when 64 cases of occupational diseases were identified in a working place awarded for its excellence in occupational health and safety efforts.

Czech Republic: Survey points to rise in collective agreements on commitment to raise wages

According to the 2015 Information on Working Conditions survey, there has been a significant increase in the number of collective agreements in the Czech Republic containing commitments on overall wage increases and commitments to increase salary tariff. However, the number of agreements dealing

Lithuania: Launch of Information Centre for posted and migrant workers

On 21 April 2016, the first Information Centre in Europe for posted and migrant workers was opened in Lituania at the Kalvarija border crossing post near the Lithuanian-Polish border.

Greece: 2016 National General Collective Labour Agreement signed

On 31 March 2016, the Greek national level social partners signed a new National General Collective Labour Agreement. The agreement adopts the European framework agreement on inclusive labour markets and contains general statements of intent about actions to be taken regarding the refugee crisis and

Portugal: Latest working life developments – Q2 2016

The re-introduction of four holidays and the 35-hour week in the public sector; as well as job precariousness and unemployment, are the main topics of interest in this article. This country update reports on the latest developments in working life in Portugal in the first quarter of 2016.

Romania: Relaunch of the Economic and Social Council

A new Government emergency ordinance is expected to re-launch the activity of the most important consultative tripartite body, the Economic and Social Council.

Czech Republic: Latest working life developments – Q2 2016

A shortage of workers, proposals to recruit from abroad, union objections to cheap labour, restrictions on shop opening hours and the introduction of paternity leave are the main topics of interest in this article. This country update reports on the latest developments in working life in the Czech

Ireland: Latest working life developments – Q2 2016

The in-coming government's commitments on pay, the resolution of the Dublin tram strike, and a pay rise awarded by the Labour Court are among the main topics of interest in this article. This country update reports on the latest developments in working life in Ireland in the second quarter of 2016.

Cyprus: Latest working life developments – Q2 2016

Presidential intervention to prevent a doctors’ strike, a dispute about renewal of collective agreements for airport ground staff and social outcry over women’s exclusion from the National Guard are the main topics of interest in this article. This country update reports on the latest developments


Blogs results (35)
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Europe has gone through significant economic change over the past decade. Businesses have had to manage the challenges posed by the financial crisis, globalisation and a rapidly changing labour market. Eurofound's new report Win-win arrangements: Innovative measures through social dialogue at compan

3 October 2016
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In this blog piece, originally posted on Social Europe, Eurofound Director Juan Menéndez-Valdés looks the complex and multi-faceted story of what it is to live and work in the European Union of today.

13 June 2016
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Since the advent of the Industrial Revolution, technological change has brought both opportunities and risks. However, the widespread entry of computing technology into the workplace in the 1980s, and in particular the arrival of the World Wide Web in the 1990s, has profoundly affected society and t

25 May 2016
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The European Union (EU) has strong legislation in place that protects workers from being exploited and also enables businesses to engage in fair competition. Workers are mobile and can move freely within the EU single market across borders – without being dependent upon traffickers. Yet, the latest

3 May 2016
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The latest research from Eurofound on working conditions in Europe highlights that the 9-to-5 day is not the norm for many workers, and work commonly spills over into home life. Such patterns make it difficult to balance work and life outside work.

25 November 2015

Data results (1)
24 October 2023
Reference period:

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