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Working conditions

Working conditions refer to the conditions in and under which work is performed. A working condition is a characteristic or a combination of characteristics of work that can be modified and improved. Current conceptions of working conditions incorporate considerations of wider factors, which may affect the employee psychosomatically. Thus, a broader definition of the term includes the economic dimension of work and effects on living conditions. Working conditions are a subject of labour law and are regulated by all of its various sources: legislation, collective agreements, works rules, the employment contract, as well as custom and practice.
 

Topic

Recent updates

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This report analyses data from Eurofound’s 2021 European Working Conditions Telephone Survey and its 2022 Living, working and COVID-19 e-survey, as well as data from official statistics, to examine employment...

10 December 2024
Publication
Research report

Key messages

  • Over the past 20 years, there has been upward convergence in six of seven selected dimensions of working conditions, in terms of poorer-performing Member States catching up with better-performing ones. There was downward convergence in the dimension on ‘prospects’ (job security and career advancement).
  • Job quality supports well-being and a positive experience of working life through engagement, financial security, the development of skills and competences, health and well-being, the reconciliation of work and private life, and the sustainability of work.
  • Women and men report systematic differences in their working conditions. Gender differences in labour market participation, gender roles and occupational segregation are crucial to understanding the pattern of differences in working conditions.
  • Reducing excessive demands on workers and limiting their exposure to risks can improve job quality. This is complemented by increasing access to work resources that help in achieving work goals or mitigate the effects of excessive demands.
  • A zero tolerance policy on harassment and violence at work can improve working conditions and job quality, reducing staff turnover and absenteeism.
  • Diversification and fragmentation of the labour market call for more in-depth analysis on changes in employment status, as well as emerging work situations.

Eurofound research

Eurofound monitors the working conditions of employees and self-employed at work. It provides analyses focusing on work situations of interest – such as ICT mobile work and psychosocial risks at work – and addressing specific groups in the labour market. Research on sustainable work looks at the role of work and its conditions in supporting people’s participation in work across their life course in ways that accommodate individual preferences and enable them to experience a good quality of work.

Working conditions survey data

Since its launch in 1990, Eurofound’s European Working Conditions Survey (EWCS) has provided an overview of working conditions in Europe. The scope of the survey questionnaire has widened substantially since the first edition, aiming to provide a comprehensive picture of the everyday reality of men and women at work. The seventh EWCS takes place in 2020, covering 37 countries.

The EWCS covers a wide range of issues:

  • job quality (physical environment, social environment, skills and discretion, work intensity, working time quality, prospects and earnings) and the risks and resources contributing to these aspects of work, including employment status
  • work determinants and characteristics of work (working with customers, use of technology, where work takes place)
  • workers and enterprise demographics (age, sex, seniority, enterprise size, industry)
  • second jobs and multi-activity work
  • organisational factors that can be validly captured through a workers’ questionnaire (work processes, work pace, pace determinants, employee participation, teamwork, workplace human resource policies and work organisation characteristics, trust, cooperation and organisational rewards)
  • the quality of working life as assessed by workers (work–life balance, health and well-being, skills match, financial security, sustainability of work, absence and presenteeism, and outcomes such as engagement and motivation)

By including these multiple dimensions, the EWCS provides some insight into contemporary challenges in the world of work, for example the blurring of boundaries between working life and private life, the changing nature of work organisation or increased reliance on outsourcing. Further insights can be gained if surveys are regularly updated to integrate emerging risks, such as those related to workers’ privacy and collection of private data at the workplace.

Upward convergence in working conditions

Social convergence has gained an equal footing alongside economic convergence as an EU goal in the wake of the economic crisis. Eurofound research examines convergence in working conditions, looking at whether working conditions have improved over the past two decades in the EU and whether differences between Member States have narrowed. Globalisation and labour market institutions play a role in promoting convergence in working conditions.

  • Analysis of how working conditions differ across sectors to provide evidence on working conditions and their implications for sustainable work
  • Links between forms of work organisation and employee engagement and development of workers' knowledge and skills
  • Flagship report on working conditions and sustainable work (including findings from ‘Differences in working conditions between various groups of workers – analysing trends over time’)
  • Highlights of recent developments of selected features of working life in so-called topical updates, with one featuring statutory minimum wages

Key outputs

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This publication consists of individual country reports on working life during 2021 for 28 countries – the 27 EU Member States and Norway. The country reports summarise evidence on the...

19 May 2022
Publication
Other
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Despite the well-known adverse effects of regular long working hours on workers’ health, well-being and performance, many workers in the EU continue to work beyond their normal hours. Part of...

10 March 2022
Publication
Research report

EU context

European countries have a strong commitment towards improving working conditions. While much attention has focused on working conditions that have a negative impact on health and safety and well-being, conditions supportive of ‘good work’ and high job quality are also gaining in importance.

Working conditions and job quality are high on the European policy agenda. The Treaty on the Functioning of the European Union (TFEU) underlines as significant objectives the ‘promotion of employment, improved living and working conditions … proper social protection, dialogue between management and labour, the development of human resources with a view to lasting employment and the combating of exclusion’. 

EU policy enshrines equal opportunities in the workplace for women and men, limits working hours, sets standards to ensure safety, and promotes investment in skills development. The European Commission and Member States have set up different processes to monitor progress and developments in relation to working conditions.  

On 17 November 2017, the European Parliament, the Council and the European Commission formally proclaimed the European Pillar of Social Rights. One of the main principles of the pillar is to achieve fair working conditions. This covers secure and adaptable employment, wages, employment conditions and protection in case of dismissals, social dialogue and involvement of workers, work–life balance, as well as a healthy, safe and well-adapted work environment and data protection. 

Adopted in June 2019, and as a direct follow up to the Pillar, the new Directive 2019/1152 on transparent and predictable working conditions sets out new minimum rights for all workers and new rules on the provision of information to workers about their working conditions.  

Eurofound’s work on working conditions links in with the Commission’s 2019–2024 priority on a stronger Europe in the world. 

 

Eurofound expert(s)

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Agnès Parent-Thirion is a senior research manager in the Working Life unit at Eurofound, tasked with the planning, development and implementation of working conditions research...

Senior research manager,
Working life research unit
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Eleonora Peruffo is a research officer in the Social Policies unit at Eurofound. She works on topics related to upward convergence and social cohesion in Europe. During 2021–2022...

Research officer,
Social policies research unit
Publications results (548)

In the space of just a few weeks, the COVID-19 pandemic caused by the novel coronavirus has radically transformed the lives of people around the globe. Apart from the devastating health consequences on people directly affected by the virus, the COVID-19 pandemic has had major implications for the wa

06 May 2020

Gender inequality at work persists across Europe, despite the long standing attention paid and efforts made to tackle it. This Eurofound report presents a closer look at women’s and men’s working conditions, using data from Eurofound’s European Working Conditions Survey (EWCS) and complementing

03 March 2020

Advances in ICT have opened the door to new ways of organising work. We are shifting from a regular, bureaucratic and ‘factory-based’ working time pattern towards a more flexible model of work. Telework and ICT-based mobile work (TICTM) has emerged in this transition, giving workers and employers th

16 January 2020

Casual work, both intermittent and on-call, contributes to labour market flexibility and is therefore increasingly used across Europe. In some countries, practices go beyond the use of casual employment contracts to include other types of contracts and forms of self-employment.

20 December 2019

Social convergence has gained an equal footing alongside economic convergence as an EU goal in the wake of the economic crisis. This report presents the results of a study into convergence in working conditions, a major component of social policymaking. It examines whether working conditions have

12 December 2019

Employment statistics consistently show that having a foreign background has an influence on people’s employment prospects. Less is known about the types of jobs workers with foreign backgrounds hold and their working conditions. This policy brief contributes to filling this gap.

27 November 2019

The number of workers living with chronic health conditions is rising in the EU. Such conditions affect people’s ability to work to varying degrees. While some are unable to continue working, many wish to and would be able to do so if their workplace made adaptations to accommodate their needs.

15 October 2019

This biennial review charts developments in a range of working time issues in the EU and Norway in 2017–2018. It finds that while the average collectively agreed working week across the EU remains unchanged since 2016 – at 38 hours – there was a slight decrease in the past two years in the 15 Member

03 October 2019

This report – the latest in an annual series – describes the main developments in industrial relations and the regulations affecting working conditions at EU level and in the EU Member States and Norway during 2018. Based on data from the Network of Eurofound Correspondents, it presents information

02 October 2019

Upward convergence is a process whereby the performance of EU Member States in a given domain or range of domains is seen to improve while gaps between Member States reduce. Achieving upward convergence is of crucial importance to the EU, as the increase of disparities among Member States threatens

25 September 2019

Online resources results (1669)

Micromanagement in the digital age: A form of (cyber)bullying?

As remote work has become more common post-pandemic, both employers and employees are confronted with a variety of challenges as they adapt their way of working. While managers may attempt to establish a new communication mechanism to ensure that work gets done remotely, employees may face challenge

Mary McCaughey speaks with Eurofound researchers Agnès Parent-Thirion, Tina Weber and Jorge Cabrita about how climate change is influencing working conditions and the labour market in Europe, the role of the green transition, and how policy can help protect workers and safeguard workplaces.

16 October 2024

Working life in Austria

This profile describes the key characteristics of working life in Austria. It aims to provide the relevant background information on the structures, institutions and relevant regulations regarding working life.

Working life in Belgium

This profile describes the key characteristics of working life in Belgium. It aims to provide the relevant background information on the structures, institutions and relevant regulations regarding working life.

Working life in Bulgaria

This profile describes the key characteristics of working life in Bulgaria. It aims to provide the relevant background information on the structures, institutions and relevant regulations regarding working life.

Working life in Croatia

This profile describes the key characteristics of working life in Croatia. It aims to provide the relevant background information on the structures, institutions and relevant regulations regarding working life.

Working life in Georgia

Eurofound and the European Training Foundation have developed the first working life country profile for Georgia, which is an EU candidate country. The profile is intended to provide an overview of Georgia’s key socioeconomic characteristics and regulations to serve as a background for its work t

Presentation by Ricardo Rodriguez Contreras, Research Manager, Eurofound. 2-3 October 2023, EMCO meeting hosted by the Spanish Presidency, Madrid.

9 October 2023

In this episode of Eurofound Talks, Eurofound Head of Unit for Working Life Barbara Gerstenberger discusses what the EWCTS reveals about job quality, the implications of poor-quality jobs on well-being and broader society, and what policymakers can do to improve the working lives of people in Europe

8 February 2023

Blogs results (35)
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Europe has gone through significant economic change over the past decade. Businesses have had to manage the challenges posed by the financial crisis, globalisation and a rapidly changing labour market. Eurofound's new report Win-win arrangements: Innovative measures through social dialogue at compan

3 October 2016
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In this blog piece, originally posted on Social Europe, Eurofound Director Juan Menéndez-Valdés looks the complex and multi-faceted story of what it is to live and work in the European Union of today.

13 June 2016
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Since the advent of the Industrial Revolution, technological change has brought both opportunities and risks. However, the widespread entry of computing technology into the workplace in the 1980s, and in particular the arrival of the World Wide Web in the 1990s, has profoundly affected society and t

25 May 2016
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The European Union (EU) has strong legislation in place that protects workers from being exploited and also enables businesses to engage in fair competition. Workers are mobile and can move freely within the EU single market across borders – without being dependent upon traffickers. Yet, the latest

3 May 2016
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The latest research from Eurofound on working conditions in Europe highlights that the 9-to-5 day is not the norm for many workers, and work commonly spills over into home life. Such patterns make it difficult to balance work and life outside work.

25 November 2015

Data results (1)
24 October 2023
Reference period:

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